About

Biography

A certified technical and change expert, Jonathan is a strategic, cross-functional servant leader excelling in professional services process maturity. Leveraging consultative methodologies, he’s successfully addressed complex business problems while exploiting emergent opportunities. By synthesizing inspection, analysis, metrics, a product mindset, and the knowledge value chain, he collaboratively crafts iterative approaches to achieve higher levels of quality and confident repeatability.

Throughout an IT journey of 22+ years, across industries from healthcare to manufacturing and applications from IoT to intranets, he applies agile methodologies, information architecture principles, and a product strategy approach to shepherd executives and lead implementation teams toward value-based outcomes.

Augmenting a well-developed technical acumen, Jonathan also possesses a flair for the creative and passion for good UX. A Boston native, he earned his B.S. in Information Technology from Northeastern University, graduating Summa Cum Laude.

Education

University of Massachusetts, Isenberg School of Management
Amherst, Massachusetts

Degree Candidate, Master of Business Administration (MBA)

Northeastern University, College of Professional Studies
Boston, Massachusetts

Bachelor of Science in Information Technology

Interviews

May 2014
Prepare Your InfoPath Strategy for a Smooth Transition
Redmond Channel Partner Magazine
Article

Linktr.ee

Interests

Agility
Change Management (OCM)
Collaboration
Content Management (ECM)
- Information Architecture (IA)
Digital Transformation
Knowledge Management (KM)
Leadership
Process Optimization & Maturity
Product Management
- Digital Strategy
Project & Program Management
Quality Management (QM)
- Continuous Improvement
Records Management (RM)
- Information Governance (IG)
User Experience (UX)
- User Adoption

Methodologies

Agile

Kanban
Scaled Agile Framework (SAFe)
Scrum

Change Management

Prosci/ADKAR

Process Improvement

Kaizen
Six Sigma